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How much does it cost and when does it end?
You can view the price and date of your subscription and manage it (cancel or resubscribe) in your Play Store subscriptions:
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Go to Play Store;
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Click on your logo;
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Go to Payments and subscriptions;
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Go to Subscriptions;
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Choose Windy.app from your list of subscriptions.
If it’s not on the list, that means you don’t have a subscription yet. If it’s on the list and there’s a ‘cancel’ option — that means you have an active subscription.
If there’s no option to cancel, this means you’ve already canceled it. If you have any questions — don’t hesitate to contact our user support at [email protected].
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How can I cancel my subscription?
To cancel the subscription on an Android device please use Google Play:
Google Play Store -> Menu -> Payments and subscriptions -> Subscriptions -> Windy.app -> Cancel subscription.
Find out more about it here
If this doesn’t help — please contact our user support at [email protected].
Why are you canceling the subscription? We're genuinely interested! Please let us know at [email protected]. User feedback helps us move in the right direction!
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I lost my PRO access. How can I get it back?
The reasons for losing PRO access can be different, but it’s always possible to get it back! Recommended steps:
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Restart the app;
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Log in to your Pro account using the same method you used during registration (Main menu → Log in);
If that doesn’t resolve the issue, please send the receipt you received after purchasing the subscription to [email protected].
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I subscribed accidentally. What do I do?
It happens! If you don’t want to give the app a try, contact our user support at [email protected] with your Google Play email address.
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I changed my phone / I have more than 1 device, how can I use my PRO?
You can use your Pro account on up to 5 devices at a time!
To activate Pro on different devices:
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Make sure you’re registered in the app on the device where your Pro-account is already active.
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Sign into the app with the same account on your other device.
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